100% Insured

Door-to-door protection at no cost to you.

A Century of KAY

Backed by over 100 years of jewelry expertise.

Millions Restored

The trusted standard for care every year.

Tracked & Fast

Most repairs finished and returned in just days.
Signet Jewelry Care And Repair Team

Effortless Shipping. Expert Care.

01. Get Your Free Quote
A simple, guided flow helps you describe the issue.

02. Ship Your Way
Print a label at home or just bring a QR code to any UPS Store. 
Pack it yourself or let the pros at UPS handle it for you.

03. The Master Fix
Your piece is sent via 2-Day Air to our secure workshop for 
expert restoration.

04. Secure Return
We ship your piece back in discreet packaging with a signature required to ensure it lands safely in your hands.

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Hear From Our Customers

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The process was super easy.

"Constant communication on where the ring was during every step of the way. We knew when it was going to arrive and it was more beautiful than expected for such an old historical and sentimental piece. We will be using the same service when we will have this ring soldered to the wedding ring I also purchased from Kay."
Verified Customer, November 2025

Customer service that cares.

"They were on top of this from start to finish. Even more than doing an amazing job with their work and communication, when I asked customer service if they could possibly put a “rush” on this so I could have it before Valentine’s Day, they went the extra mile, free of charge, and ensured it was delivered to me on the 13th. I cannot be happier with this process."
Verified Customer, February 2026

Like brand new again.

"My necklace was returned like new!! It’s been since 2019 since I’ve worn it, and now has served as the best present to myself this Christmas. Thank you and have a Happy New Year!!"
Verified Customer, December 2025

Better than brand new.

"My wedding set is so important to me and it was returned in better shape than it was when I sent it in! It looks brand new and is sized perfectly."
Verified Customer, November 2025
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