Gold ring, necklace, and tools on a wooden surface in a workshop setting

INTRODUCING

Logo of Jewelry Repair Direct by Kay on a white background

All fine jewelry and watches welcome

Fix It Fast: 4 Simple Steps

Shop The Site – browse repair options and request a quote;

Shop The Site

Browse our repair options, add the service you need to your service order or request a quote.

Shop To Us – receive a QR code for easy UPS drop-off;

Ship To Us

We'll email you a QR code for easy drop-off at UPS - no printer needed.

Expert Repair Starts – jewelers begin repairs with progress updates

Expert Repair Starts

Our jewelers work as soon as your item arrives. You’ll get updates throughout the process.

Shipped Back To You – repaired piece returned with tracking.

Shipped Back To You

Your repaired piece is sent back to you with tracking for peace of mind.

How It Works
Jewelry repair tools and materials arranged on a dark workbench, including pliers, a ring mandrel with silver rings, a gold engagement ring, loose diamonds, metal beads, tweezers, and a metal block displaying diamond earrings.

Jewelry & Watch Repair Has Never Been Easier!

Send it to us - most repairs can be completed in just days! Whether it's a quick fix or a full restoration, we've got you covered.

View Services
Jeweler working on a ring setting in a workshop setting

Expert craftsmanship, seamless service - from the jeweler you know and trust.

With over 100 years of jewelry expertise, Jewelry Repair Direct by KAY understands that every piece tells a story of moments, milestones and meaning. Whether fine jewelry or a favorite timepiece, we treat each item with the expert care it deserves.

Learn More
Jeweler inspecting a ring with a loupe in a workshop setting

Request a Free Quote

Repair Service

Free Quote Service

Learn More
Broken yellow gold chain necklace

Chain Repair

Repair Service

$69.00

Learn More
Rose gold bracelet with diamond accents and a broken hinge on a white background

Hinge Repair

Repair Service

$100.00

Learn More
White gold necklace with jump rings

Add or Remove Jump Ring(s)

Repair Service

$79.00

Learn More
Gold bracelet with diamonds and a broken clasp on a white background

Clasp Repair or Replacement

Repair Service

Free Quote Service

Learn More
Jeweler inspecting a ring with a loupe in a workshop setting

Request a Free Quote

Repair Service

Free Quote Service

Learn More
Illustrations of various gemstone shapes and a diamond earring on a white background

Complete A Pair

Repair Service

Free Quote Service

Learn More
Pair of earrings with a single bent earring back

Back Repair

Repair Service

$59.00

Learn More
Tarnished of diamond stud earrings on a white background

Rhodium Plating

Repair Service

$89.00

Learn More
Tarnished and dirty pair of earrings

Refresh

Repair Service

$109.00

Learn More
Jeweler inspecting a ring with a loupe in a workshop setting

Request a Free Quote

Repair Service

Free Quote Service

Learn More
Yellow gold link necklace

Sizing

Repair Service

Free Quote Service

Learn More
Tarnished necklace with gemstone pendant

Refresh

Repair Service

$109.00

Learn More
White gold bracelet with broken clasp

Jump Ring Repair or Replace

Repair Service

Free Quote Service

Learn More
Broken gold chain necklace on a white background

Chain Repair

Repair Service

$69.00

Learn More
Jeweler inspecting a ring with a loupe in a workshop setting

Request a Free Quote

Repair Service

Free Quote Service

Learn More
A ring on a sizing rod

Sizing

Repair Service

$79.00

Learn More
A tarnished three stone white gold engagement ring missing a stone

Stone Replacement

Repair Service

Free Quote Service

Learn More
White gold diamond ring setting with loose round diamond stone unmounted.

Stone Setting

Repair Service

Free Quote Service

Learn More
A tarnished white gold diamond engagement ring and matching wedding band

Solder a Set

Repair Service

$79.00

Learn More
Jeweler inspecting a ring with a loupe in a workshop setting

Request a Free Quote

Repair Service

Free Quote Service

Learn More
Gold watch shown with back of watch casing engraved

Engraving

Repair Service

$79.00

Learn More
Close-up of a silver watch with a visible mechanical movement and battery shown being replaced on a white background

Battery Replacement

Repair Service

$79.00

Learn More
Silver watch with a broken crystal on a white background

Crystal Replacement

Repair Service

$99.00

Learn More
Close-up of a watch solar capacitor mechanism being replaced with a tool on a white background

Solar Capacitor Replacement

Repair Service

$159.00

Learn More