Close-up of hands working on a diamond ring with tools on a wooden surface.

Mail-In Jewelry & Watch Repair

Free, protected shipping. 100+ years of experience. Quick turnaround.

Ship

Repair

Wear

100% Insured

Door-to-door protection at no cost to you.

A Century of KAY

Backed by over 100 years of jewelry expertise.

Millions Restored

The trusted standard for care every year.

Tracked & Fast

Most repairs finished and returned in just days.

The standard of care your story deserves

We treat every piece with the expert hands and insured protection they deserve.

Signet Jewelry Care And Repair Team

Expert craftsmanship, seamless service - from the jeweler you know and trust.

With over 100 years of jewelry expertise, Jewelry Repair Direct by KAY understands that every piece tells a story of moments, milestones and meaning. Whether fine jewelry or a favorite timepiece, we treat each item with the expert care it deserves.

"The process was super easy."

"Constant communication on where the ring was during every step of the way. We knew when it was going to arrive and it was more beautiful than expected for such an old historical and sentimental piece. We will be using the same service when we will have this ring soldered to the wedding ring I also purchased from Kay."

Verified Customer, November 2025