Close-up of hands working on a diamond ring with tools on a wooden surface.

Mail-In Jewelry & Watch Repair

Free, protected shipping. 100+ years of experience. Quick turnaround.

Ship

Repair

Wear

All Fine Jewelry & Watches Welcome

FREE

insurance on your item

100+

years of experience

MILLIONS

of repairs completed each year

FAST

most repairs completed in days

Jewelry repair tools and materials arranged on a dark workbench, including pliers, a ring mandrel with silver rings, a gold engagement ring, loose diamonds, metal beads, tweezers, and a metal block displaying diamond earrings.

Jewelry & Watch Repair Has Never Been Easier!

Send it to us - most repairs can be completed in just days! Whether it's a quick fix or a full restoration, we've got you covered.

Signet Jewelry Care And Repair Team

Expert craftsmanship, seamless service - from the jeweler you know and trust.

With over 100 years of jewelry expertise, Jewelry Repair Direct by KAY understands that every piece tells a story of moments, milestones and meaning. Whether fine jewelry or a favorite timepiece, we treat each item with the expert care it deserves.

"The process was super easy."

"Constant communication on where the ring was during every step of the way. We knew when it was going to arrive and it was more beautiful than expected for such an old historical and sentimental piece. We will be using the same service when we will have this ring soldered to the wedding ring I also purchased from Kay."

Verified Customer, November 2025